Exchange & Return Policy

Exchange & Return Policy

HyperionFlick Pvt. Ltd.

At HyperionFlick, we’re committed to delivering top-quality products and a seamless shopping experience. Please read the return and exchange policy carefully before placing your order.

Exchange Policy:

We accept exchanges for a different size within 7 days of delivery, provided the following conditions are met:

  • The item must be unused, unworn, unwashed, and undamaged

  • The item must include original packaging and tags


Please Note:

Sale or customized products are not eligible for exchange or return

Only one exchange request per item is permitted

Exchange & Return Policy

Key Terms:

Key Terms:

Key Terms:


  • No Returns: All items are sold as-is and are non-refundable

  • No Exchanges: We do not offer exchanges on final sale items, including changes in size, color or preferences


Important: If you receive a defective item, please email us with clear unboxing videos or photos within 7 days of delivery to support your request.

  • No Returns: All items are sold as-is and are non-refundable

  • No Exchanges: We do not offer exchanges on final sale items, including changes in size, color or preferences


Important: If you receive a defective item, please email us with clear unboxing videos or photos within 7 days of delivery to support your request.

How to Raise an Exchange Request

Please follow the steps below to initiate an exchange:

  1. Email us at admin@flickit.app

  2. Use the subject line: “Order ID – Exchange Request”

  3. Mention the issue in detail

  4. Attach a photo or video of the damaged or defective product

  5. A confirmation email will be sent within 48 hours

  6. Pack the product securely with original packaging

Pickup will be arranged within 10 business days

Exchange Process

Pickup will be arranged within 10 business days of your request

  • Ensure the product is packaged properly with original materials

  • If there is any discrepancy between the approved request and the item handed over, pickup will be denied


 For issues during this process, please contact us at admin@flickit.app

Exchange & Return Policy

If applicable, refunds will be processed via the original method of payment. Please allow up to 15 working days after the item has passed quality inspection.

Return Address:

HyperionFlick Pvt. Ltd.
 24 Haudin Road, Ulsoor,
Bengaluru – 560042
Phone: 9740469133

Once received, all returned items will undergo a quality check. Upon approval, your exchange will be processed.

Cancellation Policy

Order cancellations are accepted within 24 hours of placing the order. After this period, cancellations will not be possible.

Updating Order Details (Size, Address, Contact Info)

If you need to change the size, delivery address, or contact number, please email admin@flickit.app with the subject line: “Order Number – Updated Details”

We will accommodate your request if the order has not yet shipped.

Contact Us

Contact Us

Contact Us

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